Terms & Conditions

Find Your Flow Introductory Offer is available once per person and commences from your first booked class.
Suspensions and extensions are not available on Find Your Flow or Secure Your Flow or Mindful Flow.
Suspension allowances for weekly direct debit memberships are:
- Create Your Flow : up to 2 weeks per 6 months
- Life in Flow : up to 2 weeks
Ardor Albury reserves the right to amend class schedules, workshops, events, and instructors as required.

Workshop bookings are non-refundable.
Cancellations made more than 48 hours before the workshop will receive a studio credit.
Cancellations within 48 hours are not eligible for a refund or credit.
Workshop bookings may be transferred to another person. Additional fees may apply if a non-member rate is applicable.

Memberships commence from your first booked class and are subject to the minimum commitment period of your selected membership.
You are responsible for ensuring sufficient funds are available for direct debit payments.
Failed payments may be reprocessed, and memberships may be suspended until payment is resolved.
Any bank or dishonour fees incurred are the responsibility of the member.

The minimum suspension period is 7 days.
Suspension requests must be submitted via email with at least 7 business days' notice.
Membership payments automatically resume at the end of the suspension period.
Maximum suspension periods apply according to your membership type.

Membership cancellations require written notice after the minimum commitment period has been completed.
Some memberships continue on a rolling basis until written notice of cancellation is received.

Class cancellations must be made via the Ardor app or online portal at least 6 hours prior to class commencement.
Late cancellations or no-shows may incur a $10 fee per missed class.

By proceeding with your booking, membership, or purchase, you confirm that you have read, understood, and agree to these Terms & Conditions.